Content 2016

What is the content of the Managed Services and Hosting Summit?


The Digital Dividend - The role of Managed Services in a Digital World

The role of IT and the way companies are buying it is changing, creating threats and opportunities for existing MSPs and new market entrants alike. Our Managed Services and Hosting Summit 2016 will focus on how the market is changing and what it will take for MSPs to succeed in this brave new digital world.
The role of IT within modern businesses is changing from using technology to automate existing processes and functions to using it as a force to accelerate and improve business outcomes. This rise in strategic importance is permeating all facets of businesses and creating new opportunities for MSPs. Organisations that understand these changing customer requirements and adjust their sales and marketing engagement models to address them are set to reap considerable rewards.

Morning: The role of managed services in a digital world - This session will focus on how Managed Service offerings need to evolve in the digital era and how to build a strong and sustainable MSP practice. Our speakers and panellists will outline how MSP business models need to change and the implications this will have on sales, personnel and pricing strategies.
The second half of the morning session will then break into two streams. The first, ‘Behind the Service’, will be a series of talks focused on the latest technologies and practices around the infrastructure and services vital to delivering the managed service offering. The second stream, ‘Delivering the Service’, will address some of the key issues around delivering a first class user experience.

Afternoon: Managed services – securing the future - This session will focus on how Managed Service offerings need to evolve in the digital era and how to build a strong and sustainable MSP practice. Our speakers and panellists will outline how MSP business models need to change and the implications this will have on sales, personnel and pricing strategies.
The second half of the morning session will then break into two streams. The first, ‘Behind the Service’, will be a series of talks focused on the latest technologies and practices around the infrastructure and services vital to delivering the managed service offering. The second stream, ‘Delivering the Service’, will address some of the key issues around delivering a first class user experience.


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